Customer Service Representative

Job Title: Customer Service Representative (Full-Time, Remote)

Company: ThirtyMins Limited - Online Food Delivery

Location: United Kingdom (Remote)

About Us: ThirtyMins Limited is a leading online food delivery service in the UK, committed to providing quick and efficient delivery of delicious meals from a wide range of restaurants. Our goal is to offer a seamless and delightful experience to our customers, drivers, and restaurant partners.

Job Description: We are looking for a dedicated and enthusiastic Customer Service Representative to join our team. As a remote representative, you will play a crucial role in ensuring smooth operations and excellent customer service. If you are passionate about helping others, have strong communication skills, and thrive in a fast-paced environment, we want to hear from you!

Key Responsibilities:

• Work from home with a reliable laptop and internet connection.
• Manage and coordinate delivery drivers, assigning orders efficiently.
• Communicate effectively with customers, addressing inquiries and resolving issues.
• Handle customer calls professionally and courteously.
• Liaise with restaurants to resolve any issues that may arise.
• Ensure customer satisfaction by providing timely and accurate information.

Requirements:

• Strong English writing and speaking skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and manage time effectively.
• A proactive approach to problem-solving.
• Previous customer service experience is a plus.

What We Offer:

• A flexible and supportive remote working environment.
• Competitive salary and benefits.
• Opportunity to be part of a dynamic and growing company.
• Training and development to help you succeed in your role.

How to Apply: If you are interested in joining our team, please send your CV and a cover letter outlining your relevant experience and why you would be a great fit for this position to [admin@thirtymins.com]

Join ThirtyMins Limited and be a part of our mission to deliver joy, one meal at a time!

ThirtyMins Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.