PRIVACY POLICY:
1. Introduction
Welcome to ThirtyMins Limited, an online food delivery platform ("Company" or "ThirtyMins"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, or any related services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1. Personal Information: When you use our Services, we may collect certain personal information from you, including but not limited to your name, contact details, delivery address, payment information, and other information that you provide while placing an order.
2.2. Usage Data: We may also collect non-personal information, such as your device type, IP address, browser type, and other usage data, which is automatically collected when you access or use our Services.
3. How We Use Your Information
3.1. Order Processing: We use your personal information to process and fulfill your food delivery orders, including communicating with you about the order, providing delivery updates, and handling payments.
3.2. Account Management: If you create an account with ThirtyMins, we may use your information to manage your account, authenticate your identity, and provide personalized services.
3.3. Customer Support: We may use your information to respond to your inquiries, requests, and complaints, and to provide customer support services.
3.4. Service Improvement: Your feedback and usage data help us improve our Services, enhance user experience, and optimize our platform's performance.
3.5. Marketing and Promotional Purposes: With your consent, we may use your information to send you marketing communications, special offers, and promotions related to our Services.
4. How We Share Your Information
4.1. Restaurants and Food Providers: We share your order information with the restaurants and food providers to facilitate the processing and delivery of your orders.
4.2. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, conducting data analysis, and delivering services.
4.3. Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property, or the rights, safety, or property of our users or others.
5. Data Security
5.1. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5.2. While we take reasonable precautions to safeguard your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data.
6. Your Choices
6.1. Account Information: You can review and update your account information by logging into your ThirtyMins account.
6.2. Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in the communication or by contacting us at [support email].
7. Children's Privacy
7.1. Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate measures to delete the data.
8. Changes to the Privacy Policy
8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated Privacy Policy on our website, and the revised date will indicate the effective date of the updated policy.
9. Contact Us